Executive Management:

• Personnel: The organization’s employees are its most valuable asset, and the ED provides key leadership to grow and develop professional talent. She/he:
  • Approves all new positions, pay, benefits and discharge of personnel and ensure that policies, practices and training are in place to comply with all relevant laws.
  • Implements practices and protocols to develop management, staff and team performance and work plans, communicate effectively across departments, and offer professional development opportunities to help ensure staff is effective, engaged, motivated and well trained for their functions.
  • Provides organizational vision that is aligned with the organization’s mission, vision, values and service standards.
  • Supervises, leads, hires and trains senior management team and director positions.
  • Implements staff performance review systems and merit raises.
  • Reviews, approves and updates employee handbook and benefits package every three years (at a minimum), working with the Personnel Committee/attorney.
  • Ensures ongoing training, resources and support are available to staff.
• Financial Oversight: The ED provides key leadership to ensure the highest level of fiscal responsibility and accountability. She/he:
  • Submits annual operating and capital budgets for Finance Committee and Board approval, and effectively manages finances to ensure the charity operates in good standing with the highest levels of fiscal responsibility, transparency and accountability.
  • Manages banking relationships, contracts, and oversight of financial transactions.
  • Reviews and recommends updates to Financial and Investment Policies, asset allocations, banking and other financial matters.
  • Approves contracts in accordance with the organization’s Finance Policies.
  • Provides financial analysis, review of potential revenue support and projections as needed.
  • Ensures timely completion of annual audit, IRS 990 and other financial reports.
• Administration: RMHC’s ED provides executive management to ensure the charity effectively operates in good standing.  She/he:
  • Oversees the production and distribution of the Annual Report.
  • Provides global organization reporting to ensure compliance with licensing requirements.
  • Manages overall organizational risks (from the legal, regulatory and financial aspects) and ensures risks are mitigated to safeguard the organization. Obtains legal counsel as necessary.
  • Ensures organization has adequate property, D&O, liability, worker’s compensation and other relevant insurance coverage & reviews annually with Finance Committee.
  • Implements practices, training and protocols to provide mission and service standard excellence.
  • Produces accurate and timely dashboards and reports.

Strategic Leadership:

The ED is the strategic leader of the charity and ensures that plans, partnerships, and resources are aligned for strategic momentum and mission impact. She/he ensures that:

• The organization has a strategic plan, and its board and committees are working to achieve well-thought-out annual objectives and metrics.
• Board composition reflects the desired profile.
• Board members and committees are productive and effective, and the Board is highly engaged and committed.
• The organization has a cohesive culture, and staff and board goals are aligned, focused and highly effective.
• Core and strategic relationships are thriving (Hospital Partners, Board, Major Donors, Volunteers).
• The organization is visible and has a presence in the community at events, activities & gatherings
• Agendas, materials and format for board and staff meetings are developed.
• The committee process is managed effectively.
• Board member engagement is strong.
• New board member candidates are continually recruited.
• Direction is provided to the Board to develop strategy, objectives and tactical plans.
• The organization is represented in hospital partnership meetings and discussions.
• She/he serves as the face and voice of the mission… in the press, at events, and interviews.

Fundraising, Stewardship & Awareness:

The ED is responsible for the overall fundraising, stewardship and brand awareness of the charity.  She/he ensures that:

• Fundraising goals are clear and plans are in place to achieve them.
• Marketing and Outreach goals are clear and resources are in place to achieve them.
• New fundraising and marketing strategies are developed, tested and implemented effectively.
• Staff and board members are recruited, trained and well supported to achieve stated fundraising goals.
• Donors, Volunteers and Community Stakeholder Groups are happy, engaged in the mission and willing to give to their fullest.
• Effective programs towards the stewardship, solicitation and retention of major donors are developed and in place.
• Ultimate decisions regarding new development strategies are made.
• Excellence in donor recognition is achieved, with timely, meaningful and accurate donor recognition programs.

Other Duties and Responsibilities:

• Perform other duties as assigned.

Necessary Experience and Qualifications:

Experience Required:

• 5+ years leadership experience
• 3+ years of experience in a nonprofit environment
• Proven leadership and problem-solving skills
• Demonstrated ability to effectively manage teams, multiple projects and priorities
• Demonstrated fundraising success

Skills and Abilities Required:

• Inspired leadership and management skills
• Passion for the mission
• Excellent verbal, written, and interpersonal communication skills
• Computer proficiency in email programs, Microsoft Office Suite and program database software
• Ability to work under pressure
• Strong analytical, decision-making and problem-solving skills
• Cultural competency to effectively work among diverse staff, volunteers and guests
• Ability to creatively use resources within a limited budget
• Highly organized, positive, creative, energetic, and collaborative team player
• Confidence, sensitivity and diplomacy to interact and collaborate with varied constituents, including guests, volunteers, members of the Board of Directors, hospital personnel, staff, and donors
• Ability to lead and motivate teams to achieve shared goals
• Flexibility regarding work assignments and changing priorities
• Ability to see change as an opportunity rather than an obstacle

Education Required:

• Master’s preferred and BA/BS degree or equivalent experience required

Environmental Factors/Physical Demands:

Work is conducted in an office environment, in the community for outreach, and includes travel to multiple program sites across the state. Travel averages 15% of the time, but can vary depending on needs and initiatives.  Must possess a valid driver’s license and have access to a personal motor vehicle.

While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; enter alpha-numeric data into a computerized system. May be subject to repetitive motion such as typing, data entry and vision to monitor. May be subject to bending, reaching, kneeling, stooping and lifting up to fifteen (15) pounds.